Shipping & Delivery



Delivery Times

Deliveries are made from Monday to Friday (excluding public holidays) from 08:30 a.m to 04:00 p.m.

All orders placed after 04:00 p.m will be treated as having been ordered the following day. Orders placed on a Friday before 04:00 p.m will be delivered as from Tuesday.

Delivery of some items may take 2 to 7 days or even longer period. Items are delivered either by our own delivery staff or by our approved delivery contractors up to designated postal offices in Mauritius. In either case, a signature is required to acknowledge receipt of goods.


Partial Delivery

Your order may be delivered in one of more lots depending on the availability of the items orders and the planning of logistics resources.


Free Delivery

Delivery is free for orders above Rs. 3,000 (excluding Coupon discounts wherever applicable)  to established delivery zones. This excludes items classified as oversized for which an Oversized Delivery Charge is applicable.


In Store Pickup

Paneri also provides the facility for in-store pickup at Branch Road, Lallmatie 42601, Rep. of Mauritius. If you want to drop at our outlet, click here to locate us.


Cash on Delivery

Our customers can also avail of Cash on Delivery  options. However, for such arrangements, we shall request if you could liaise with our support team on +23054335100 prior.


Express Delivery

Paneri understands that it may happen that customers need one or more items urgently. An Express Delivery Service is available but is subject to the availability of the product(s) ordered and logistics resources at the time of request.

Should you wish to avail of such services, we invite you to call us on +230 5433 5100.